1. Introduction

Playandtuck operates www.playandtuck.com and uses cookies and similar technologies to support website functions, remember visitor preferences and understand how visitors use our website. This policy explains how cookies are used, how long they may remain on your device and how you can manage your preferences.

This policy applies to visitors accessing our website from Australia, the European Economic Area (EEA), the United Kingdom and other applicable jurisdictions.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They may help the website remember your preferences, maintain shopping basket contents, process essential website functions and understand browsing activity.

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a specified period or until you delete them.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies support essential website functions, including page navigation, shopping basket operation, checkout processing and the retention of your cookie preferences. They do not require consent where an applicable legal exemption applies.

Functional Cookies

These cookies remember selected preferences and improve the consistency of your browsing experience. Where consent is required, they are used only after you have given permission.

Analytics Cookies

These cookies help us understand website visits, page usage and general browsing patterns. Where consent is required, they are activated only after you have accepted them through our cookie banner.

Third-Party Cookies

Certain website functions may involve third-party services, including Stripe for payment processing. Stripe may process information through cookies or similar technologies in accordance with its applicable privacy and cookie documentation. Such technologies are subject to the relevant service configuration and applicable consent requirements. Non-essential cookies requiring consent will not be activated before you provide that consent.

4. Cookie Consent and Your Choices

When you first visit our website, a cookie banner allows you to make a choice about non-essential cookies.

Non-essential cookies that require consent will be used only after you click “Accept” on our cookie banner. If you do not accept them, those cookies will not be activated. Strictly necessary cookies may remain active where permitted by law.

You may withdraw or change your consent at any time through the cookie settings available on our website, where provided. Withdrawing consent does not affect processing that took place lawfully before withdrawal.

Closing the banner, continuing to browse or remaining on the website does not constitute consent to cookies that require your permission.

5. Cookie Retention Periods

Cookies are retained only for the period appropriate to their purpose, subject to applicable legal requirements and the settings of the relevant service.

  • Session cookies: Expire when you close your browser or when the relevant session ends.
  • Preference cookies: Generally remain for up to 12 months, unless a shorter period is appropriate.
  • Analytics cookies: Generally remain for up to 13 months where applicable and configured accordingly.
  • Consent preference records: May be retained for up to 6 months before consent is requested again, or for a shorter period where required by applicable law.
  • Third-party cookies: Retention periods are determined by the relevant provider and its service configuration. For Stripe-related cookies, please refer to Stripe’s applicable cookie and privacy information.

These periods describe our intended retention limits and do not override a shorter period required by law or a shorter expiry configured by the relevant provider. We review cookie use and retention periodically.

6. Australian and European Privacy Requirements

For visitors in the European Economic Area and the United Kingdom, we apply the relevant requirements governing cookie storage and access, including consent requirements for non-essential cookies. Where applicable, personal data processing is also subject to the GDPR, UK GDPR and relevant national legislation.

For visitors in Australia, we handle personal information in accordance with applicable Australian privacy requirements, including the Privacy Act 1988 and the Australian Privacy Principles where applicable.

Consent is requested before non-essential cookies are used wherever required by law. You may refuse optional cookies without being required to accept them as a condition of browsing, except where a particular function genuinely depends on the relevant technology.

7. Managing Cookies

You can manage your cookie preferences through our website’s cookie settings, where available. You can also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect shopping basket functions, checkout or other website features.

Deleting cookies from your browser may remove previously saved preferences. You may be asked to make a new choice when you next visit our website.

8. Changes to This Policy

We may update this Cookie Policy when our website functions, cookie practices or applicable legal requirements change. The revised version will be published on this page with an updated effective date where appropriate.

9. Contact Information

For questions about this Cookie Policy or our use of cookies, please contact us:

Business Name: [Registered Company Name]
Trading Name: Playandtuck
Website: www.playandtuck.com
Email: platform@playandtuck.com
Registered Address: [Company Address]
Telephone: [Telephone Number]